Simple answers. Direct support. Real people, ready to help.
Our customer service team are available Monday to Friday, 9am to 5pm, excluding Bank Holidays.
Customer Services
Our Customer Service Team are here to help you with any queries or problems you may have relating to your order, the quickest way is to contact them via your account, We have a lots of answers to some of the most FAQ's in our help centre.
General Website Enquires
We love to here from you, if would like to give us some feedback, make a complaint, or anything else, simply email the team at shop@crazypets.co.uk and we will be happy to help you.
Press Enquires
For Press queries relating to Crazy Pets, please contact the Dol Digital press office at pressoffice@doldigital.co.uk
GDPR Enquires
If you wish to make a request relating to GDPR, Please contact us at gdpr@doldigital.co.uk
Our Story
Founded in 2023, Crazy Pets was born from a passion to provide pets and their owners with everything they need, delivered direct to their door. We are dedicated to making your life easier through simple online ordering and convenient home delivery, ensuring you spend less time shopping and more time with your companions.
