Delivery options are presented at the checkout stage, not all delivery options may be available depending on your chosen product or region.
Please refer to the checkout for the most up to date information on delivery options.
United Kingdom (UK)
| Delivery Options | Delivery Times | Cost |
| Prime Delivery (Any value) | 1 to 2 Working days | FREE |
| Prime - Same/Overnight | FREE delivery if you stick with standard/one-day delivery; £1.99 only if opting for same-day service under £20. | £1.99 |
| Non-Prime Delivery (Orders over £35.00) | 1 to 2 Working days | FREE (if eligible fragrance shipped by Amazon) |
| Non-Prime Delivery (Orders under £35.00) | 3 to 5 Working days | Standard delivery charge - £5.00 |
Northern Ireland (NI) & Republic of Ireland (ROI)
| Delivery Options | Delivery Times | Cost |
| FREE Delivery (Orders over £35.00) | 3 to 5 Working days | FREE (if eligible shipped by Amazon) |
| Standard Delivery | 3 to 7 Working days | Standard delivery charge - £7.49 per delivery (if eligible shipped by Amazon) |
What if my item hasn't arrived?
You can track the status of your order by logging into My Account, where you can also contact our Customer Services team if you are still having problems with your delivery.
You can also find other contact us options by visiting our Contact Us page.
What happens on Bank Holiday & Weekends?
Please allow additional time for your orders to arrive over the Bank Holiday and on a Saturday and Sunday. We suggest allowing an additional 2-3 days for your packages to arrive
Our Story
Founded in 2023, Crazy Pets was born from a passion to provide pets and their owners with everything they need, delivered direct to their door. We are dedicated to making your life easier through simple online ordering and convenient home delivery, ensuring you spend less time shopping and more time with your companions.
